2. What We Offer

We currently offer the following products and services:

• Doozy Hug — a smart infant comfort device inspired by Kangaroo Care, for babies aged 0–5 months. Currently available for free home trials in the Netherlands only. Commercial launch planned for early spring 2027.
• Doozy App — a baby tracking and parenting support app with personalised insights using AI, for children aged 0–3 years. Currently available in public beta on Google Play worldwide and coming soon on the App Store.

When you submit a form on doozybaby.nl, such as the free trial sign-up, waitlist, or contact form, your details are collected and used solely to respond to your request. See our Privacy Policy for full details.

3. Doozy Hug — Free Trial Terms (Netherlands Only)

3.1 Eligibility

The Doozy Hug free home trial is open to parents and caregivers in the Netherlands with a baby aged 0–5months. Expecting parents may also sign up and will be contacted to schedule a trial once their baby is born.

3.2 Trial Format

Upon confirmation, a Doozy Baby team member will deliver the Doozy Hug to your home and provide a product walkthrough, safety briefing, and usage instructions before the trial begins.

You may choose one of the following trial windows:

• Half-Day Access — approximately 4 to 6 hours
• Full-Day Access — approximately 10 to 12 hours

During this time, you may use the Doozy Hug freely as many times as needed. The Doozy Hug includes a 45-minute session alarm as a safety reminder. Upon the alarm, you should either transfer your baby to their crib if they have fallen asleep, or bring them back into your arms.

At the end of your chosen window, the Doozy Baby team member will collect the product. There is nothing to return by post.

3.3 Participant Responsibilities

By participating in the free trial, you agree to:

• Use the Doozy Hug for supervised use only. Your baby must be monitored at all times.
• Follow all safety and usage instructions provided in the user manual.
• Handle the Doozy Hug with care and return it in good condition for future families to try.
• Complete the feedback questionnaire at the end of your trial.
• Not share, post, or disclose any unpublished information about the Doozy Hug on social media or public forums without prior written permission from Doozy Baby.

3.4 Product Status & Safety

The Doozy Hug is currently in its demo and trial phase and is not a commercially available product. It is not a medical device and does not replace professional medical advice or care.

The Doozy Hug has been designed and developed with reference to the quality management principles of ISO 13485 as an internal standard. This is used solely as an internal quality reference and does not imply CE marking, medical device classification, or any form of regulatory approval.

Doozy B.V. accepts no liability for any damage, loss, or injury arising from misuse, unsupervised use, or failure to follow the safety instructions provided. By participating, you accept full responsibility for supervising your baby at all times during the trial.

In the event of damage to the Doozy Hug resulting from misuse or negligence during the trial, Doozy B.V. reserves the right to assess the damage and discuss this with the participant. Normal wear during appropriate use is fully accepted.

3.5 Early Kangaroo Deal

Participants who complete the free trial and the feedback questionnaire will receive an exclusive Early Kangaroo Deal. You may choose one of the following benefits:

• Option A - 15% off the purchase price of the Doozy Hug at our commercial launch in early spring 2027. Since your current baby will have outgrown the Doozy Hug by the time of our 2027 launch, this discount is intended for use when your next baby arrives. Valid for up to two years from the date of your trial participation.
• Option B - 1 month free Premium access on the Doozy App, redeemable immediately after completing your trial. To activate, contact us at hello@doozybaby.nl with the email address you use on the Doozy App. We will activate your free month within 48 hours.

The Early Kangaroo Deal is:

• You may select only one benefit: Option A or Option B
• Non-transferable and for personal use only. Exceptions may apply under certain circumstances; please discuss with Team Doozy.
• Subject to completing both the trial and the feedback questionnaire
• Not applicable to the current trial -  there is no purchase option at this stage

4. Doozy App Trial Terms (United States, Netherlands & United Kingdom)

4.1 Eligibility

The Doozy App is open to parents, legal guardians, and primary caregivers who are at least 18 years of age and care for a child aged 0–3 years. The app is available worldwide on Google Play and coming soon on the App Store.

4.2 Doozy App (Beta)

The Doozy App is currently in public beta, available to download worldwide on Google Play and coming soon on the App Store. By downloading the app and creating an account, you must confirm your agreement to these Terms & Conditions and our Privacy Policy via a checkbox at account creation.

All new users receive a 7-day free trial of the full app upon download. After this period, the app reverts to the free tier. Premium features require a paid subscription. Current subscription pricing is available on Google Play and coming soon on the App Store.

During the beta trial, the following data will be collected:

• Parent profile — name, age
• Baby profile — name, age, weight, height, and head circumference
• Activity logs — sleep, feeding, diaper changes, and moment entries
• App usage data via Firebase Analytics — including screen visits, feature interactions, and session duration

Full details of how this data is collected, stored, and protected are in our Privacy Policy.

4.3 User Responsibilities

By using the Doozy App, you agree to:

• Confirm that you are at least 18 years of age and the parent or legal guardian of the child whose information you are entering
• Not misrepresent, reverse engineer, or reproduce any part of the Doozy App without prior written permission from Doozy Baby
• Use the Doozy App only for its intended purpose as a baby tracking and parenting support tool

4.4 App Status

The Doozy App is currently in public beta. While it is available to download worldwide, it is still being actively developed and improved. Features and functionality may change. Doozy B.V. accepts no liability for any decisions made based on information or interactions within the app.

Any guidance or insights generated by the Doozy App, including responses from our AI parenting companion, are for general informational purposes only. Our AI parenting companion draws from trusted and credible sources, including guidelines from recognised parenting and child health authorities. It is not a substitute for professional medical advice. Always consult a qualified healthcare professional for any medical concerns regarding your child or for yourself as a parent.

4.5 Early Kangaroo Deal

Doozy Hug trial participants who complete the free trial and feedback questionnaire are eligible to claim 1 month of free Premium access on the Doozy App as part of the Early Kangaroo Deal. See Section 3.5 for full details and conditions.

Users who are specially onboarded by our UX team for the Doozy App also receive 1 month of free Premium access.