Delete your Doozy account & data

Last updated: 3 September 2026

This page explains how to permanently delete your Doozy App account and all of the data associated with it. Deletion is permanent and cannot be undone.

Option 1 — Delete in the app (recommended, instant)

If you still have the app installed and can sign in, this is the fastest way and removes everything immediately:

Option 2 — Request deletion by email

If you have uninstalled the app or cannot sign in, email us from the address on your Doozy account and we will delete your account for you:

Send “Delete my account” to hello@doozybaby.nlPlease email from the account's registered address so we can verify the request. We action verified requests within 30 days (usually much sooner).

What gets deleted

Deleting your account permanently removes all of the following:

What may be retained, and for how long

Data

Retention

Your live account data (all items above)
Deleted immediately from our active systems.
Residual copies in encrypted backups
Purged within 30 days.
Purchase / subscription records (if you subscribed)
Held by Apple or Google and, where we are legally required to keep transaction records, retained only for the period Dutch/EU law requires.
Fully anonymised or aggregated data
May be retained, as it can no longer identify you.

Deleting your account only deletes data held by Doozy. Subscriptions purchased through the Apple App Store or Google Play are billed by Apple or Google — cancel those separately in your App Store or Google Play subscription settings to stop future charges.

Delete only some of your data

You don't have to delete your whole account to remove specific data. In the app you can individually delete a single log entry, an entire baby profile, a baby photo, or a chat conversation at any time. For anything you can't remove yourself, email hello@doozybaby.nl